USA for UNHCR

Overhauling the CMS for unrefugees.org

Goals

  • Switch hosting to eliminate site crashes
  • Provide Support & Maintenance
  • Best-in-class donation options and CX

Digital Product Phase 1

  • Hosting and site architecture overhaul
  • CMS User experience and technology audit with transformation road mapping
  • Enhanced content creation and management amongst multiple teams and departments
  • CMS user management and governance
  • Transactions monitoring and reporting

Digital Product Phase 2

  • Redesign of critical sections around donations
  • Enhanced content
  • Site scoring improvements

Highlights

30 days into our adoption of unrefugees.org site, the war in Ukraine prompted Ryan Reynolds and Blake Lively to match donations up to $1M through unrefugees.org. The site (which regularly crashed due to high traffic) performed exceptionally and handled over ($14M) in donations over a (4) day period

View the USA for UNHCR site

Image of a desktop monitor displaying the U4U Petition webpage

Would you like to hear more?

Reach out to our Scylla team to learn more about what we’ve done for our clients and how we may be able to help you.

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